Refund Policy

If Outreach Studio Pro isn't right for you, email support@sakodev.com within 14 days of your first paymentand we'll refund it in full — no questionnaire, no hoops. This applies to your first subscription purchase.

Subscriptions renew automatically. If a renewal charge goes through and you meant to cancel, contact us within 7 days of the renewal and we'll refund it, provided the account saw no meaningful use in the new period.

You can cancel anytime — your plan stays active until the end of the period you've paid for, and you won't be charged again. Cancelling doesn't delete your data; downgrading returns you to the free plan's limits.

Payments are handled by Paddle, our merchant of record. Approved refunds are issued by Paddle to your original payment method, typically within 5–10 business days depending on your bank. Taxes collected with the payment are refunded with it.

We may decline refunds where the guarantee is being abused (for example repeated purchase-and-refund cycles) or where the account violated our Terms of Service (for example spam abuse). Statutory consumer rights in your country are not affected by this policy.