Refund Policy

If Outreach Studio Pro isn't right for you, email support@sakodev.com within 14 days of your first paymentand we'll refund it in full — no questionnaire, no hoops. This applies to your first subscription purchase.

A paid plan renews only under the terms disclosed with its invoice or payment request. If a disclosed renewal charge goes through and you meant to cancel, contact us within 7 days and we'll refund it, provided the account saw no meaningful use in the new period.

You can cancel anytime — your plan stays active until the end of the period you've paid for, and you won't be charged again. Cancelling doesn't delete your data; downgrading returns you to the free plan's limits.

Approved refunds are returned through the original payment provider where possible. We confirm the expected timing when the refund is approved; bank and provider processing times vary. Any refundable taxes collected with the payment are returned with it.

We may decline refunds where the guarantee is being abused (for example repeated purchase-and-refund cycles) or where the account violated our Terms of Service (for example spam abuse). Statutory consumer rights in your country are not affected by this policy.